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- Telephone bookings will be held without deposit for a maximum of 24 hours.
- Deposits are non refundable
- The balance is due four weeks before sailing. In the event of non payment we reserve the right to re-sell the course and the deposit will be forfeited.
- In the event of cancellation prior to the final balance being due only the deposit is forfeited. If cancellation is after the date of final payment the client is liable to pay the outstanding balance, should we be unable to re-sell the space. At the company's discretion we may transfer the reservation to an alternative date.
- The company reserves the right to alter the published schedule or substitute an alternative vessel. If this is unacceptable to the client a full refund shall be made. If an alternative vessel cannot be supplied a refund should be offered proportional to the course already completed. No responsibility what so ever will be accepted for air fares or other costs.
- The company shall not accept claims and shall not be liable at any time for claims or expenses caused by circumstances beyond its control including sickness, accident, travel delays, theft, weather, strikes, war or civil unrest.
- In the event of the company cancelling a charter or course we shall be liable only for full refund of fees paid. No payment will be paid for incidental costs.
- No student or charterer shall bring aboard any contraband, drugs, or other illegal substances. Such action will result in immediate expulsion from the course and no claim will be accepted for refunds or any other costs.
- Signing the booking form signifies acceptence of the company's terms and conditions.
- In the event a dispute is not settled by mutual agreement it is agreed that The British Law Society shall appoint an arbiter whose decision shall be final and that wherever the dispute occurred both the client and the company shall be governed by British Law.
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